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Maintain a Professional Appearance Online with These Email Etiquette Tips

Email makes it easy for people to communicate. In fact, there has never been a time when it has been so simple to send written words to another. But along with the ease of email has come a watering down of some of the etiquette associated with letters. Next time you get ready to send off an email, take a moment to remember these simple tips.

Be Polite

Since email is associated with speedy communication, it is tempting to be as short and to the point as possible. But in email, this can come across as curt and rude. Especially when composing business correspondence, be sure to retain the proper form of a business letter, including a salutation, the clear introduction of the subject matter, and a proper signing off, even if it’s not as formal as “sincerely.” Even your casual acquaintances will appreciate a more proper form.

Be Discreet

Email is easily sent and then resent, to any number of recipients. Keep this in mind when you compose your missive. Don’t say anything in an email that you would not allow to be shared with others—chances are it might be! Gossip never belongs in an email, particularly business email.

Know When Email is Not Appropriate

Email is a wonderful way to communicate with loved ones. However, there are several instances when sending an email is not appropriate. As a rule of thumb, don’t email anyone with matter that you wouldn’t want to discuss in an email if the tables were turned. Discussions about finances, relationships, or family matters also warrant a phone call. When in doubt, pick up the phone.

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